International Organization for Standardization
K – Keeping in alignment with our customers’ and industry specific regulatory and statutory requirements.
T – Transferring our services into the wider region, providing solutions to the telecom industry.
E – Encouraging a culture of excellence, and continuous learning among our staff members.
L – Looking for new and innovative ways to continually improve the Quality Management System by the active pursuit of excellence.
.COM – Communicating effectively with stakeholders at all levels.
L -Leading through innovation and continual improvement of our Quality Management System and the active pursuit of excellence.
T – Transforming and upgrading the telecommunications infrastructure within our communities both locally and regionally.
D – Developing relationships that make a positive difference in our costumers’ lives.
K-TEL is working towards being ISO 9001:2015 certified
ISO 9001:2015
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. ISO 9001 is based on the idea of continual improvement.
ISO 9001 is used successfully all over the world. In 2013 alone, over one million certificates to the standard were issued across 187 countries, and many other companies and organizations have used the standard without seeking certification.
Success with ISO 9001 can take many forms. For some enterprises, it is all about attracting new clients, while others see it as the blueprint for internal efficiency.
The Benefits Of The Process Approach
- Puts greater emphasis on leadership engagement
- Helps address organizational risks and opportunities in a structured manner
- Uses simplified language and a common structure and terms, particularly helpful to organizations using multiple management systems
- Addresses supply chain management more effectively
- Is more user-friendly for service and knowledge-based organizations
- Focus effort on key processes and opportunities for improvement
- Consistent and predictable outcomes
- Optimized performance through effective process management, efficient use of resources, and reduced cross-functional barriers.
Importance of health and safety
The Safe Side
K-TEL recognizes the significance and importance of health and safety in the work place and issues this general statement of policy which commits:
To provide adequate control of the health and safety risks arising from our work activities by creating a safe system of work.
To provide adequate training to ensure that employees are competent and efficient in doing their jobs.
To consult with employees on day-to-day health and safety issues, provide advice and supervision, to make sure employees are working in a safe manner as stipulated by the OSH act and present by this policy.
To prevent accidents and cases of work-related ill health by adhering to the safe system of work created.
To provide and maintain safe plant and equipment, and also to establish emergency procedures in the event of an accident or emergency where immediate evacuation is needed.
To establish a Safety Committee to facilitate the creation of safety consciousness in the Company by communicating the intrinsic value of Health and Safety to our operation.
The overall and final responsibility for health and safety is that of the Chief Executive Officer whilst the day-to-day responsibility of ensuring that the policy is put into practice is that of the Company’s Safety Coordinator.
Read more about our history here.
